Privacy Policy

1. Information We Collect

We collect information you provide when registering an account, topping up your balance, unlocking content, contacting support, or otherwise using Somray services. This may include your name, email address, account details, payment-related records, and activity on the platform.

2. How We Use Your Information

We use your information to operate Somray, manage accounts, process top-ups and purchases, provide access to content, prevent fraud, improve platform performance, and respond to support requests.

3. Payment and Transaction Data

Payments may be processed through third-party payment providers or payment gateways. Somray does not store full card details on its own servers.

We may store transaction references, payment status, top-up amounts, and related records for verification, fraud prevention, customer support, and accounting purposes.

4. Data Security

We use reasonable technical and organizational measures to protect your data. However, no internet-based service or storage system can guarantee complete security at all times.

5. Sharing and Disclosure

We share data only when necessary to provide services, process payments, investigate fraud, comply with legal obligations, enforce our policies, or protect users and platform security.

6. Cookies and Similar Technologies

We may use cookies or similar technologies to maintain login sessions, remember preferences, improve usability, and measure site performance. You can control cookies through your browser settings.

7. Data Retention

We keep account, payment, and usage records for as long as needed to provide services, handle disputes, comply with legal obligations, and protect the platform from abuse or fraud.

8. Third-Party Services and Links

Somray may link to or rely on third-party services such as payment providers, external platforms, or other websites. We are not responsible for the privacy practices or content of those third parties.

9. Your Responsibilities

You are responsible for keeping your account credentials secure and providing accurate information. If you believe your account or data has been accessed without authorization, contact support immediately.

10. Policy Updates and Contact

We may update this Privacy Policy from time to time. Any changes take effect when posted on this page. Continued use of Somray after updates means you accept the revised policy.

If you have privacy-related questions, please contact us using the support or contact details shown on the website. We aim to respond within 48 hours during business days.